Below are a list of FAQs that we think may be useful to you. If there is a question we haven’t answered, please feel free to Contact Us and we will get back to you with the answer – you may even make this page!
Will I see anyone else with a bag like mine?
Each bag is a one-off design. You may see a bag in a similar material, or colour, but it will not be exactly the same as yours.
Can I design my own bag?
StowBags welcome the opportunity to design a bag just for you. Feel free to indulge yourself; we are here to make your dream bag.
Do you like all the bags you make?
One of the founding policies of StowBags is that we will never make any bag that we don’t absolutely love.
What happens if I want a bag the same as one marked as sold on your website?
You cannot have a bag exactly the same as one sold, as each bag is individual and a one-off. Feel free to choose another bag, or to Contact Us and we can design a bag just for you. We will aim to combine the features you liked with something unique to your bag.
What happens if I choose a bag and it is out of stock by the time I order it?
If this happens then of course please Contact Us and we can design another bag for you.
Do you have a shop where I can view your stock?
To keep the costs down StowBags currently only sell online. All our current stock is on the website so feel free to browse the pages. If you don’t see exactly what you are looking for then please Contact Us. StowBags do take part in Craft and Seasonal Fayres and will post details of these on the website and on Facebook and Twitter.
How should I care for my StowBag?
Please have a look at our After Care section for details on how you can look after your StowBag.
I have bought a dress and I would like a matching bag, will you be able to help?
StowBags can make any bag. If you can send us a swatch of your dress we will be able to design a bag to match. A perfect bag, for that perfect dress.
How long will it take for me to see my beautiful new StowBag?
We will aim to dispatch any ready-made bag within five days of receipt of the order (not including weekends) and you can either choose a standard Royal Mail delivery, or a next day Royal Mail delivery.
Bespoke bags are likely to take longer but we will keep you updated on your bag’s progress by email.
What happens if I don’t absolutely love my new StowBag?